1) WHAT IS MY UGANDA MOBILE?
My Uganda Mobile is an easy and simple to use prepaid calling service that allows
you to talk to your family in Uganda. With our unique service your friends and family
in Uganda can make unlimited calls / 24 hours / 7 days a week to the USA and Canada
for 1 month or one year! Our service is 100% prepaid and offers ONE-WAY unlimited
calling FROM Uganda. Your family and friends can now call you anytime, no restrictions,
unlimited from Uganda. It’s very simple easy to get started.
2) HOW DO I GET STARTED?
Simply purchase a My Uganda Mobile from our website. Our customer service will assist
in completing the activation process by following up with your relative / friend
in Uganda to ensure that they receive their FREE My Uganda Mobile GSM SIM CARD.
For some rural / remote areas of Uganda, our customer service may need to contact
you to verify information. Please make sure you provide accurate contact information
so that there are no delays in processing your order. We are 100% confident that
you will love our service. Calling Uganda is just a local call away with our premium
quality service. No need to use expensive calling cards with bad quality.
3) WHAT KIND OF PHONE CANMY FRIEND/FAMILY IN UGANDA USE FOR THIS SERVICE?
My Uganda Mobile Service works with virtually any unlocked/ open GSM phone. Simply
insert the My Uganda Mobile SIM card in any unlocked/open GSM phone and begin making
calls from Uganda to the USA / Canada.
4) HOW DO I ADD TIME TO MY ACCOUNT?
Recharging / Adding Time to your account can be done in an instant. Simply purchase
a My Uganda Mobile recharge card from this website, we will then load the time onto
your friend or family’s SIM card. We offer both monthly and yearly recharge service.
Our 1-month service plan which offers 30 days of service is: $39.99 and our 1-year
service plan which offers 12months/365 days of service is: $299.99. These plans
are billed on first usage; therefore the start date begins when the first call is
made.
5) WHEN DOES THE MY UGANDA MOBILE CALLING PLAN EXPIRE?
The monthly unlimited calling plan will expire 30 days after the first completed
phone call and the yearly unlimited calling plan will expire one year / 12 months
after the first completed call.
6) WHAT HAPPENS IF I DON'T RECHARGE THE MY UGANDAMOBILE ACCOUNT PRIOR TO THE EXPIRATION
DATE?
Nothing happens, you can keep the same account and recharge whenever you want without
any penalty whatsoever.
7) CAN I USE MY UGANDAMOBILE FOR MY BUSINESS?
Unfortunately, My UgandaMobile does not offer a commercial package at this time.
This product and service is designed for residential use only, commercial use is
strictly prohibited. My UgandaMobile reserves the right to discontinue service on
plans that are deemed to have a higher use usage than the residential standard as
specified in the USA, CANADA or any other country.
8) ARE THERE ANY CREDIT CHECKS TO USE THIS SERVICE?
Absolutely not! My Uganda Mobile is a prepaid month-to-month service monthly package,
we also offer an annual plan if you prefer something for long-term use. However
all purchases are non refundable (there are no refunds nor are we responsible for
lost or stolen mobile phones).
9) WHAT IF I DON'T SEE MY FRIEND OR FAMILY MEMBER'S AREA IN THE COVERAGE AREA MAP?
Don't worry- My Uganda Mobile is constantly expanding and updating their its coverage
areas, so just because you don't see the location now, it is likely to be available
at a later stage.
10) CAN MY FAMILY CAN MAKE LOCAL CALLS WITHIN UGANDA?
Yes, with My Uganda Mobile activation activated your family will receive $1(one)
of local talk time. If you like to add buy more talk time you can purchase it from
this site or by contacting customer care.
11) HOW CAN I BECOME A PARTNER OF MY UGANDAMOBILE?
To become a partner or reseller of My Uganda Mobile simply contact us by post /mail
or by email and someone will respond to your inquiry as soon as possible.
My Uganda Mobile
555 Grand ConcourseAvenue,
Bronx,New York 10451
USA
Or email us at: Support@myugandamobile.com
My Uganda Mobile reserves the right to discontinue service on plans that are deemed
to have a higher use than the residential standard. Please note that My Uganda Mobile
is designed for residential use only, commercial use is strictly prohibited. The
costs and terms of service of which are determined by the US person's mobile carrier
only. Unlimited use contemplates customary personal mobile phone purposes, and not
the use of the account for alternative or abusive calling practices or patterns.
Your continued eligibility for service or any plan may be limited or terminated
for (a) consumer protection purposes, (b) abusive conduct or abnormal call pattern(s),
(c) fraudulent use, or (d) violation of the End User Terms. Inappropriate Content:
Customer may not transmit inappropriate content and My Uganda Mobile shall retain
the right to terminate service, as more fully set forth in the End User Terms. Non-Refundable:
No credit offered for unused portion of a monthly service plan. My Uganda Mobile
is not responsible for lost, stolen, or damaged SIM cards or phones. Additional
Details: By using this service, you accept My Uganda Mobile's full Terms and Conditions
and also its Acceptable Use Policy, each as may be modified time to time by My Uganda
Mobile (collectively, "End User Terms"). My Uganda Mobile reserves the right to
modify, restrict, or discontinue its service plans at any time without notice.
Here is a list of FAQs on
My Uganda Mobile
please contact customer
if you don't see an answer to your inquiry.